Returns Policy

To return your product for a refund, please call us (0508 243 629) or email us at bruce@bma.co.nz, so that we can arrange this for you.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a copy of your order confirmation email or a copy of the invoice as proof of purchase.

Once your return is received and inspected, we will send you an email or call you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If it is approved, your refund less a 15% restocking fee and any applicable return shipping costs will be processed, and a credit will be applied to your credit card or original method of payment.